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Showing posts from March, 2019
A serious question:  Is there a t'ai chi exercise for when you're on hold with tech support? We've all been there.  It's the chore that you probably put behind cleaning out the fridge or changing the sheets.  You maybe procrastinate. But you know,  on all levels, that you can't really put it off too long.  You really need the use of your printer/cellphone/cable TV.  The "it will wait" conversation with yourself won't be believable.  You need help. So you take the plunge.  And right at the get-go, you're probably placed on hold.  You may be subjected to a form of modern muzak.  To protect yourself, you put your phone on speaker mode and attempt to pay some bills. Then someone -- after perhaps 15 minutes -- answers the phone.  A real human human being, albeit following a tightly written script.  But you're thrilled.  And you begin.  You're blithely pressing this button or that,  as per the tech rep's instructions, and then, aft